FAQs

Have Questions? We Have Answers!

Choosing the right childcare is a big decision. We know parents often have lots of questions along the way.

Below, we have provided answers to questions most commonly asked by families.

If you do not see what you are looking for here, please do not hesitate to reach out. We are always happy to chat!

1. What ages do you serve?

We care for children from 6 weeks to 5 years of age. Our programs are tailored to each stage of development - from infant nurturing to preschool readiness - with age-appropriate activities, environments, and guidance.

2. What are the qualifications of your caregivers?

All of our staff members have a minimum of a high school diploma, meet the required hours of professional education development as defined by DHS, and are CPR and First Aid trained and/or certified.

Many of our team have been with us for years. We take pride in maintaining a consistent, caring environment where children feel safe and supported.

3. Do you offer part-time or full-time care options?

We currently offer full-time care with hours from 6:30 AM to 6:00 PM, Monday through Friday, though attendance is not mandatory each day.

This schedule supports working families and ensures children receive consistent routines and structure throughout the day.

4. What safety enhancements does the facility provide?

Your child’s safety is our top priority. Our building features keycard-only entry, exterior cameras, and staff trained in emergency protocols.

Bullet-resistant window film is installed on all our facility windows for an extra layer of security.

5. Do you provide intellectual and developmental opportunities for children with special needs?

We support each child as an individual and are happy to collaborate with families and early intervention professionals when a child has unique developmental needs.

We happily allow any ongoing therapy services to be completed with your child while at our facility. We also assist with referrals to resources when needed.

Please reach out to discuss your child’s specific situation - we’re here to help.

6. Do you offer discounted family daycare services?

We know that affordable daycare services is important so we are proud to offer a sibling discount for our infant daycare, toddler daycare, and preschool and pre-k day services.

7. What kind of activities do you offer for children?

Our curriculum emphasizes learning through play, creativity, and exploration. Children engage in age-appropriate activities including:

- Music and movement

- Story time and early literacy

- Art and sensory play

- Outdoor play and physical development

- Social-emotional learning

We focus on building confidence, communication, and curiosity in everything we do.

We are also proud to partner with the Nashville Public Library's Bringing Books to Life Program to encourage early literacy with all our children.

8. How do you communicate with parents about their child's day?

We use the Brightwheel app to share real-time updates, photos, messages, and daily reports. You will always know how your child is doing — from meals and naps to milestones and moments of joy.

You can see a walkthrough of the Brightwheel app and learn more about how it works here.

9. Are meals and snacks provided?

Yes! We provide CACFP-approved breakfast, lunch, and afternoon snack daily, all included in tuition. Meals are balanced, nutritious, and designed to meet the needs of growing children.

10. Can I tour the child care facility before enrolling?

Absolutely! A facility visit is required before enrollment. This is the best way to experience the environment, meet our team, and ask questions in person. You can schedule a tour below or call us directly to set up a time.

11. How do I enroll my child in your program?

Enrolling your child is easy. Simply contact us to schedule a walkthrough of our facility. We will discuss your child’s needs and provide enrollment forms.

If you would like to review these in advance, you can find the forms here.

After that, we will set up a start date and ensure that your child’s transition into our care is smooth and welcoming.

12. Do you accept DHS childcare certificates?

We believe that affordable daycare services should be available for everyone, which is why we accept State of Tennessee Childcare Vouchers for our services.

For more information and to see if your qualify for childcare assistance, please visit the State of Tennessee DHS website.

13. What forms of payment do you accept for tuition?

Our preferred form of payment is through the Brightwheel app. Parents can make manual or automatic payments.

We also accept in person payments at our facility.

Have Questions?

We Have Answers!